Counselling is a space for clarity, connection, and meaningful change. Together, we explore your thoughts, emotions, and experiences in a way that helps you better understand yourself and your patterns.

You don’t need to have everything figured out before you begin. Therapy offers a steady, supportive environment where insight can grow, and change can happen at a pace that feels right for you.

Wintergreen Counselling Services offers support for:

• Individuals (adolescents and adults)

• Couples and relationships

• Families

• Premarital counselling

Whether you're navigating anxiety, relationship challenges, life transitions, or emotional overwhelm, our work focuses on helping you move toward greater clarity, deeper connection, and lasting change.

Therapy is tailored to your unique needs using evidence-based approaches, including:

• Cognitive Behavioural Therapy (CBT)

• Narrative Therapy

• Solution-Focused Therapy

• Family Systems Therapy

These approaches support both insight and action—helping you understand your experiences while building tools for change in your everyday life.

With extensive experience supporting youth and adults, therapy is adapted to meet you where you are, whether you’re seeking individual support or working to strengthen relationships.

Yes. Sessions are available:

• In-person

• Virtually through a secure platform

This flexibility allows you to access counselling from wherever you feel most comfortable, whether you're in Kitchener, Waterloo, Cambridge, or elsewhere in Ontario.

Session fees are:

• $140 per 50-minute session

• $210 per 75-minute session

A free 15-minute consultation is available to help you determine if this feels like the right fit for you.

Many extended health benefit plans cover services provided by a Registered Psychotherapist.

You may wish to ask your provider:

• Do I have coverage for psychotherapy?

• How many sessions are included?

• What is the reimbursement amount per session?

Receipts are provided to support reimbursement.

Payment options include:

• E-transfer

• Cash

Payment is due at the time of your session, and receipts are provided afterward.

• Less than 24 hours’ notice: 50% of the session fee

• Missed appointments: 100% of the session fee

• Sessions not attended within 15 minutes may be considered a no-show

This policy helps protect dedicated time for all clients while allowing for flexibility in emergencies.

Connection is at the heart of effective therapy. A free 15-minute consultation gives you the opportunity to ask questions, get a sense of the process, and see how it feels to connect.

Finding the right fit is an important part of creating meaningful change.

Counselling is a confidential space grounded in trust and respect.

There are a few legal and ethical exceptions (such as risk of harm to yourself or others), which will be clearly explained at the beginning of our work together.

You can begin by:

• Booking a free 15-minute consultation

• Reaching out through the contact form

• Sending an email inquiry

From there, we’ll take the next step together—at a pace that feels comfortable for you.

Feeling unsure or nervous is a very common place to start.

You don’t need to have the “right words” or a clear plan. Therapy begins with simply showing up. From there, we work together in a way that feels safe and supportive.